Privacy & Data Protection

Privacy Policy

This Privacy Policy explains how EzyDhan collects, uses, shares, and protects information when you use our platform and services.

Effective Date

04 September 2026

Home Privacy Policy

Your privacy matters to us

This Privacy Policy explains what information EzyDhan may collect, why it may be collected, how it may be used or shared, and the measures we take to protect it. By using EzyDhan or submitting information through our services, you acknowledge this Privacy Policy.

01

About EzyDhan

EzyDhan is a technology-driven financial marketplace and lead generation platform that facilitates connections between users and Banks, NBFCs, Insurance Companies, and other Financial Institutions.

EzyDhan is not a Bank, NBFC, Lender, Insurance Company, or Financial Institution. Financial products and services made available through the platform may be provided by independent third-party institutions.

This Privacy Policy applies to information collected through our website, application, forms, communications, and other services operated by EzyDhan.

02

Information We Collect

Depending on the service you use, we may collect information that you voluntarily provide to us or information generated through your interaction with the platform.

Personal Details

Name, mobile number, email and related information.

Application Details

Information submitted for requested financial services.

KYC Information

Documents and details required for applicable verification.

Financial Information

Information required for specific financial products.

Device Information

Device, application and technical information.

Usage Information

Interactions with our platform and services.

03

How We Collect Information

Information may be collected when you create an account, submit an enquiry or lead, use our website or application, communicate with us, upload documents, or interact with services made available through EzyDhan.

  • Information you provide directly to us.
  • Information generated through platform usage.
  • Information required for verification.
  • Information received through relevant service partners where applicable.
04

Device ID & IP Address

Device identifiers, IP addresses, application information, and technical logs may be collected to help maintain platform security, identify suspicious or duplicate activity, troubleshoot issues, and support fraud prevention.

Such information may also help us understand technical problems and improve the reliability and security of our services.

05

App Permissions

Certain permissions may be requested by the EzyDhan application when required for specific features or services.

Camera

May be required for KYC or document capture.

Photos & Documents

May be required for document uploads.

Notifications

May be used for service updates and status notifications.

You can manage applicable permissions through your device settings.

06

How We Use Your Information

Information collected by EzyDhan may be used for legitimate business, service, security, and operational purposes, including:

  • Processing enquiries, applications, and leads.
  • Connecting users with relevant financial institutions or service providers.
  • Supporting KYC, verification, fraud prevention, and security checks.
  • Providing service-related communications and updates.
  • Improving our platform, products, and user experience.
  • Complying with applicable legal, regulatory, and operational requirements.
07

Lead Verification & Fraud Prevention

EzyDhan may conduct checks to identify duplicate, suspicious, invalid, manipulated, or potentially fraudulent leads.

Information Considered

Mobile number, device information, device identifiers, IP address, application information, and technical logs.

Possible Action

Suspicious or invalid submissions may be reviewed, restricted, rejected, or held where appropriate.

Repeated submissions from the same device, IP address, or mobile number may be reviewed as part of security and fraud prevention processes.

08

Sharing of Information

Information may be shared where reasonably necessary to provide the service requested by you, complete verification, process an application, maintain platform operations, prevent fraud, or comply with applicable requirements.

Financial Institutions

Relevant Banks, NBFCs, insurers, or other institutions.

Verification Providers

Providers supporting KYC, verification, and security processes.

Service Providers

Technology and operational partners supporting our services.

Legal Requirements

Where disclosure is required or permitted by applicable law.

EzyDhan does not intend to sell personal information as a standalone commercial product.

09

Data Security & Protection

We take reasonable technical and organizational measures intended to protect information against unauthorized access, misuse, alteration, disclosure, or loss.

Security

Reasonable safeguards are applied.

Access

Access is managed appropriately.

Retention

Information is retained when reasonably required.

10

Data Retention

Information may be retained for as long as reasonably necessary to provide services, maintain business and transaction records, support verification, prevent fraud, resolve disputes, meet operational requirements, or comply with applicable legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When information is no longer reasonably required, it may be deleted, anonymized, or otherwise handled in accordance with applicable requirements.

11

Your Rights & Choices

Subject to applicable law and the nature of the information involved, you may have rights concerning your personal information.

  • Request information about how your data is handled.
  • Request correction of inaccurate information where applicable.
  • Contact us regarding privacy-related questions or requests.
  • Manage applicable app permissions through your device settings.
12

Third-Party Services & Links

EzyDhan may provide links, redirects, applications, or access to services operated by third parties, including financial institutions and other service providers.

Third-party websites and services have their own privacy policies and terms. EzyDhan does not control the privacy practices of independent third parties, and users should review their applicable policies before submitting information.

Once you leave the EzyDhan platform and interact directly with a third-party service, that service's own privacy practices may apply.

Privacy Questions?

Contact EzyDhan

If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or the handling of your information, you may contact us.

Privacy Email

Contact EzyDhan

Support

Contact Support